Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: Email address, name, and profile data provided during registration through our authentication provider (Clerk).
• Billing information: Payment details are collected and processed by Stripe. We do not store credit card numbers on our servers.
• Usage data: Pages visited, features used, session duration, and interaction patterns to improve the Service.
• Device information: Browser type, operating system, screen resolution, and IP address for security and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process subscriptions and manage billing
• Send transactional emails related to your account
• Detect fraud, abuse, and security incidents
• Analyze usage patterns to improve user experience
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may process your data:

• Clerk — Authentication and user management. Clerk processes your email, name, and login credentials.
• Stripe — Payment processing. Stripe handles all billing and payment card data in compliance with PCI-DSS standards.
• Vercel — Hosting and analytics. Vercel processes request logs and performance metrics.

Each third-party service operates under its own privacy policy. We encourage you to review their respective policies.

4. Cookies

We use essential cookies required for authentication and session management. Analytics cookies may be used to understand how visitors interact with the Service. You can control cookie preferences through your browser settings, though disabling essential cookies may prevent the Service from functioning properly.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention. Anonymized usage data may be retained indefinitely for analytics.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request data portability

To exercise any of these rights, contact us at support@sharplines.io.

8. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@sharplines.io.